MysticMuse

Privacy Policy

At MysticMuse Bot, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Discord music bot ("Bot"), website, and related services (collectively, the "Services").

1. Information We Collect

1.1 Information Collected Automatically

When you use MysticMuse Bot, we automatically collect certain information, including:

• Discord Server Information: Server IDs, channel IDs, role information, and server settings (prefix, language, DJ role, queue type, 24/7 mode) necessary for the bot to function
• User Profile Data: User IDs, listening statistics (total tracks played, listening time, sessions), streaks, achievements, badges, level, XP, top artists, top genres, top tracks, favorite songs, and playlist data
• Usage Data: Commands used, music played, interaction patterns, queue history, and listening history
• Technical Information: IP addresses, device information, and browser type when accessing our website

1.2 Information You Provide

We may collect information you voluntarily provide, such as:

• User Preferences: Custom settings, playlists, favorite songs, badge showcases, and configurations
• Playlist Data: Playlist names, tracks, sharing permissions, and playlist metadata
• Payment Information: For premium subscriptions (processed securely through third-party payment processors)
• Communication Data: Information provided when contacting support or participating in surveys

1.3 Third-Party Services

When you connect third-party services (like Spotify) to MysticMuse Bot, we may receive information from those services as necessary to provide our functionality. This is governed by their respective privacy policies.

2. How We Use Your Information

We use the collected information for the following purposes:

• Providing Services: To operate and maintain MysticMuse Bot and its features, including music playback, playlists, profiles, badges, achievements, leaderboards, and statistics
• Personalization: To provide personalized experiences, track your listening habits, calculate statistics, award badges and achievements, and manage your level progression
• Improvement: To analyze usage patterns, improve features, and enhance our Services
• Communication: To respond to inquiries and provide support
• Security: To protect our Services and users from abuse and unauthorized access
• Legal Compliance: To comply with applicable laws and regulations

3. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

• Data is stored securely in MongoDB databases with encryption at rest and in transit
• User data including profiles, playlists, statistics, badges, achievements, and XP are stored in encrypted databases
• Access to personal information is restricted to authorized personnel only
• Regular security assessments and updates are performed
• We use caching mechanisms to improve performance while maintaining data security
• We retain data only as long as necessary to provide our Services or as required by law
• You can request deletion of your data, which will remove your profile, playlists, statistics, badges, and achievements

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: With third-party service providers who help us operate our Services (e.g., hosting providers, payment processors)
• Legal Requirements: When required by law, court order, or governmental authority
• Protection of Rights: To protect our rights, property, or safety, or that of our users
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information, including your profile data, statistics, badges, achievements, playlists, and listening history
• Correction: Request correction of inaccurate data in your profile or statistics
• Deletion: Request deletion of your data, including your profile, playlists, statistics, badges, achievements, and XP (subject to certain exceptions for legal compliance)
• Restriction: Request restriction of processing of your data
• Data Portability: Request transfer of your data to another service (playlists can be exported via `/playlist export` command)
• Objection: Object to processing of your data
• Opt-Out: You can stop using the bot at any time, which will stop new data collection. Historical data will be retained according to our retention policy

To exercise these rights, please contact us through our Discord Support Server.

Note: Some features like leaderboards and server statistics may display aggregated, anonymized data. Your individual contributions to these statistics are part of the aggregated data.

6. Children's Privacy

Our Services are not intended for children under 13 years of age (or the minimum age in your country). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

7. Third-Party Links and Services

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information to them.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings, but disabling them may affect the functionality of our website.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website or through other communication channels. Your continued use of our Services after such modifications constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us through our Discord Support Server.